🔑 Built for locksmiths
Job management software for locksmiths
Emergency lockouts that have to be dispatched in minutes, alongside planned rekeying and commercial master key work — Flowody keeps both kinds of job, and the money, in one place. Built in Australia for mobile locksmiths and locksmith businesses.
30-day free trial · All features included · 🇦🇺 Australian-owned
Sound familiar, locksmiths?
- Lockout calls dispatched by ringing around to find who is closest
- Cash and card payments taken on site that never make it onto a record
- Small jobs invoiced days later, or forgotten entirely
- No history of what was fitted at a property when the customer calls back
- Commercial key system work with details living in one person's notebook
Flowody replaces the spreadsheets, paper forms, and group chats with one platform your whole locksmith business runs on.
How locksmiths run jobs in Flowody
Locksmithing runs on two very different clocks. An emergency lockout is measured in minutes and priced on the spot; a commercial master key system is a project with records that have to survive for years. The same business does both.
Dispatching a lockout without three phone calls
On an emergency call the only thing that matters is getting the nearest available person moving. The usual method — ringing people until someone answers — costs minutes you are being paid to save. With every locksmith and every booking on one drag-and-drop calendar you can see who is finishing what and assign directly, and the assigned locksmith's phone updates with the address and notes. The job exists as a record from the moment the call comes in, which is also what stops a busy night's work from being reconstructed the next morning.
Getting paid at the door
Locksmithing is one of the few trades where the customer is standing next to you, relieved, at the exact moment the job finishes — which is the best moment to be paid and the one most often missed. Quote, complete and invoice from the mobile app on site, take a Stripe payment with an automatic receipt, and the transaction is recorded against the job rather than becoming a note about cash in a pocket. Everything syncs two-way with Xero or QuickBooks, so the reconciliation is already done.
A record of what is actually fitted at a property
When a customer rings back a year later, the question is always about the property: what was fitted, what keys exist, what was rekeyed. Job history, notes, photos and invoices accumulate against the site as well as the customer, so the answer is on the record rather than in someone's recollection. For a domestic customer that saves a visit; for a real estate agent or property manager with many addresses, it is the difference between a serviceable account and a mess.
Commercial and master key work as projects
Commercial work — a master key system, an access upgrade across a building, a scheduled maintenance round — behaves like a project rather than a call-out. Assign several locksmiths to one job with their own time blocks across multiple days, keep the documentation in per-job folders, and hold the site details against the address so the next visit does not start from scratch. To be clear about scope: Flowody keeps job records, notes, files and photos, but it is not a key register or master key system design tool, and it does not manage key issue and return.
Authority to work, recorded at the time
Lockout work has an obvious exposure: you are opening a property for someone who says it is theirs. Build your own authority-to-work and job completion forms with the drag-and-drop form builder, complete them on the phone at the door, and capture a signature on the device. The signed form stays attached to the job with the check-in record, which is a far better position than a verbal assurance if the job is ever questioned.
Everything locksmiths need in one place
Fast emergency dispatch
See every locksmith's day on one calendar, assign a call-out directly, and the job lands on their phone with the address, notes and any files attached.
Quote, invoice and get paid on site
Complete the job, invoice from the mobile app, and take a Stripe payment with an automatic receipt before you leave — synced two-way with Xero or QuickBooks.
Property history against the site
Notes, photos, invoices and job history build up against the address as well as the customer, so a call-back a year later starts with a record instead of a guess.
Authority to work and sign-off forms
Build your own authority-to-work and completion forms, complete them at the door, and capture a signature on the device alongside the GPS check-in record.
Locksmiths FAQs
Can Flowody dispatch emergency lockout jobs quickly?
Yes. Every locksmith and booking sits on one drag-and-drop calendar, so you can see who is available and assign a call-out directly. The assigned locksmith receives the job in the mobile app with the address, notes and any attached files.
Can I take payment on site as a mobile locksmith?
Yes. You can invoice from the mobile app when the job is done and take a Stripe payment with an automatic receipt, recorded against the job and synced two-way with Xero or QuickBooks.
Does Flowody keep a key register or manage master key systems?
No. Flowody keeps job records, notes, files and photos against each customer and site, which covers the history of what you did at a property. It is not a key register, it does not design or manage master key systems, and it does not track key issue and return.
Can I record authority to work before opening a property?
Yes. You can build your own authority-to-work and job completion forms with the drag-and-drop form builder, complete them on site, and capture a signature on the device. The signed form stays attached to the job along with the check-in record.
Flowody is job management software for Australian trade businesses — see the full feature list, what it costs, or how it works for field service teams. Also used by electricians, plumbers, HVAC technicians, landscapers, carpenters, builders, cleaners, pest control and roofers.
Working in a capital city? Flowody is used by locksmith businesses in Sydney, Melbourne, Brisbane, Perth and Adelaide.
Run your locksmith business from one place.
Start a 30-day free trial — all features included, no lock-in. Your card is saved securely via Stripe but not charged until your trial ends.